🔒 RECOVERY & TROUBLESHOOTING
Wallet Password and Access Help
Distinguish an app unlock password from your recovery phrase and plan safe next steps if access fails.
KEY CONSIDERATIONS
What to check, in order
Checkpoint 01
An app unlock password is different from on-chain private keys or a recovery phrase.
Checkpoint 02
Verify recovery material before clearing data, uninstalling or changing devices.
Checkpoint 03
Treat paid recovery claims and remote-control offers as high-risk.
SAFETY BOUNDARY
Know when to stop
If any site, message or person requests your full recovery phrase, private key or remote control of your device, stop and verify independently.
Security reminder
Transactions may be irreversible. Review the address, asset, network and amount before any signature.